- Updated August 2017
TFN is committed to providing you with the best possible user experience. TFN is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Most aspects of the site can be viewed without providing personal information. However, for several features (see below) we do request personally identifiable information. This may include, but is not limited to: your name, address, email address, phone number, organisation; and your credit card details (for event registrations, pledge donations, supporter donations and TFN donations),
TFN will not collect sensitive information from individuals except with express consent from the individual and only where it is necessary for an activity or function.
TFN will obtain an individual’s consent for use of non-sensitive personal information for secondary purposes at the time of collection, unless the use is a related secondary purpose which would be within the relevant individual’s reasonable expectations.
The personal information is collected when you:
No attempt will be made by TFN to identify visitors or their browsing activities except where required by law or when authorised by TFN management in connection with investigations into possible breaches of the law.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. Those organisations will be permitted to obtain only the personal information they need to deliver the service. TFN takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
TFN may disclose personal information to related or unrelated third parties, such as our funded charities or event partners, if consent has been obtained from the individual.
TFN is unlikely to disclose personal information to overseas recipients.
If you provide TFN with personal information, your personal information may become part of our records and be held electronically and/or in physical form at our office. TFN takes reasonable care to secure personal information and protect it against unauthorised access and misuse. If you are submitting personal or other information over the Internet please note that, while reasonable attempts are made to ensure security of information transmitted to this site, there is a possibility that information you send could be seen by a third party while it is in transit. Please take reasonable precautions, especially when making online transactions.
We use your personal information to organise and host fundraising events.
We will add your contacts details to our database so that we can contact you in relation to events for which you have RSVP’ed, as well as future TFN events you may be interested in. We may also contact you by email and/or post with follow up stories from TFN events so that you can see the impact of your support.
For each visitor to reach this site, we expressively collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.
TFN photographs and films every event. When registering, RSVP-ing or attending a TFN event you accept and agree that you may be captured on film and featured in the relevant Gallery or Album sections of this website or TFN’s social media channels. We may, from time to time, also use this content in tactical marketing communications. If at any time you want us to delete any image or video clip featuring you please Contact us and we will promptly remove it.
Accessing and correcting your personal information
You have a right to request access to, and correction of, your personal information held by TFN. If you would like to do so, please let us know by contacting us by email or post at the details set out below. You may be required to put your request in writing for security reasons. TFN reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
If you wish to make a complaint about the way TFN has handled your personal information, please contact TFN in writing by email or post at the details set out below.
Once advised, TFN will conduct an internal investigation of the matter and report back to you with our proposed next steps. We may, for example, do any of the following: make a formal apology to you, take appropriate remedial action, undertake that the conduct will not occur again, implement administrative measures to ensure that the conduct will not occur again, or determine that we need take no further action.
You are also able to make a formal complaint under the Privacy Act 1988 (Cth).
Email via Contact us
The Funding Network
Lvl 7, 1 Chifley Square,
Sydney, NSW 2000